Help

How to pay


1. Log In

You must be logged in to place bids - for help on this, see the Logging In page in the Help Topics on the left.

2 Go to My Dashboard

Click 'My iForce Auctions in the top right of the screen, then click '.My Dashboard'

3 Access your invoices

Under the Invoice section, it'll show you how many invoices are outstanding. Click on this to advance to a breakdown of your invoices.

4 Invoice Breakdown

Click unpaid to review and pay your outstanding invoice(s). On an invoice, if you click Pay Now you'll be taken through to the payment screen, however if you wish to review your invoice first (recommended) then click 'View Invoice'. You will then be able to amend the details explained in the following steps.

5 Review your Invoice

Firstly, select the invoice & delivery address. If you need to add a new address, see the My Details help page.

6 Delivery / Collection

Next, select either delivery or collection. Delievry prices can be found in the 'Delivery Charges' link at the bottom of the website.

Collections must be booked in advance (24 hrs for pallets, 48 hrs for single items) based on our working hours. Turning up to collect without confirmation from our customer service team will result in you being turned away by our on-site security due to not being booked in. We will not be held responsible for any costs associated with this.

7 Payment

Finally, select your payment type. All payment types will encur a 2% surchage, except for BACS.

8 Review & Confirm

Once the previous 3 steps have been done, review your invoice, and click submit when you are happy.

9 Pay

Once you are happy with your invoice, click 'Pay Now' at the top.

10 Bank Confirmation

Once you've selected 'Pay Now', you'll be taken through to the appropriate screen to complete the transaction.

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